Using the Student Success Centre
The Faculty of Science and Technology is dedicated to providing the help you
need to succeed in your studies. Our Student Success Centre is at the
heart of the Faculty of Science and Technology course delivery and is your first
point of contact. You make one call
or online request and we guide you from there.
Our student advisors in the Student Success Centre will
An academic expert assigned to your course
- provide information on exam
requests, assignment submission, our courses and programs, University
policies and procedures, and more.
- or redirect your query to an academic expert, program
advisor, technical support person, or someone else in the University who
can provide assistance.
- will answer specific, focused
questions on any aspect of the academic content of your course.
- will respond to you by phone
or email, depending on the nature of your question.
- may also mark your assignments
and/or coordinate the course.
Student advisors and academic experts will respond to you within two
business days of your request. To minimize delays, you should
- use the Student Success Request Form
- (Instructions for using the Student Request Form)
- include details such as the
textbook page reference, problem number, or the concept you are working
on in your request.
- be sure to leave a call back
number and indicate when you will be available to take a return call if
no one is available during the operating hours, or if you are calling
outside of the operating hours.
Friday, 8:30 a.m. to 4:30 p.m. MT
1-855-362-2870 (Toll free Canada and US)
Student Success Request System