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Athabasca University

How to use the Request Form

The Student Success Centre Request Form provides students with a one-stop option for submitting questions or requests and then tracking responses.

For detailed instructions on using the form and the tracking system, download one of the PDF documents below. (Note: As of Oct 24 2018, there is an updated Student Request Portal in place with new instructions to follow.)

How to create a request

How to respond to or update a request

How to Reopen a Case

Updated January 08 2019 by FST Technical Staff

AU, CANADA'S OPEN UNIVERSITY, is an internationally recognized leader in online and distance learning.